Industries We Serve
No matter your industry–we’re in your corner. We’ve helped companies across wildly different brands
change the game with call center services.
Automotive
Retail & eCommerce
Law Firm & Collections
Education
Financial Services
Health Services
Real State
Travel Industry
Our Call center Locations
We proudly serve international clients from five strategic hubs — with flexible staffing built around your business needs.
Colombia
🟢 Cúcuta (2 offices)
🟢 Medellín (1 office)
Strong bilingual teams trained for U.S. and LATAM markets.
Venezuela – Caracas
🔵 Native Spanish-speaking agents with excellent communication skills.
🔵 Ideal for inbound, outbound, and collections campaigns.
Dominican Republic – Santo Domingo
🟣 Nearshore Caribbean presence with cultural alignment for U.S. clients.
🟣 Cost-effective operations with top-tier talent.
United States – Kissimmee, Florida
🔴 Executive support and client relations hub.
🔴 Seamless integration and quality control.
🛠 Flexible Teams, Tailored to You
All our locations offer custom-built teams based on your specific campaign needs. Our agents are available to work 6 days a week, ensuring maximum productivity and continuity for your operation.
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All locations feature:
✅ Multilingual capabilities (English, Spanish, Portuguese & more)
✅ AI-enhanced workflows and CRM systems
✅ Reliable infrastructure with internet redundancy and backup power
✅ Compliance with U.S. and European data protection standards
Why Outsourcing Works
AV Marketing Group Inc and Affiliates, we’re redefining the way companies scale and optimize their operations — offering world-class multilingual call center solutions from Colombia, Venezuela, the Dominican Republic, and Orlando.
✅ English, Spanish, Portuguese & more — Our teams speak your customers’ language.
✅ AI-Powered Systems — We integrate smart automation to boost efficiency, lead conversion, and customer satisfaction.
✅ Data Security & Compliance — Your information is protected with the highest standards.
✅ Sales, Support, Lead Gen & More — Whether you need to grow revenue or improve service, we’ve got you covered.
With over a decade of experience, we help U.S. and European companies reduce costs, improve performance, and scale faster — without sacrificing quality.
👉 Let us build your offshore dream team.